“Personal information,” as used in this policy, is information that specifically identifies a person, such as a person’s name, address, telephone number, or e-mail address. Personal information also includes information about a person’s activities, such as information about his or her activity on our Website or our Services, and demographic information, such as date of birth, gender, geographic area, and preferences, when any of this information is linked to personal information that identifies that person.
Personal information does not include “aggregate” or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.
When you visit any of our Websites or use our Services, some information is automatically collected, such as your computer’s IP address, browser type, system type, the content and pages that you access on the Website or Service, “referring URL” (i.e., the page from which you navigated to the Website), the pages from which you navigate to and from the Website or Service, and the time you spend on the Website or the Service.
We collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “Web beacons”). We use passively-collected information to administer, operate, and improve our Websites, our Services, and our other services and systems, and to provide services and content that are tailored to you. Some cookies are essential for the operation of our Website (“Essential Cookies”). These cookies enable services you have specifically asked for. These cookies remain on your device only until you close your browser after visiting our Website. Some cookies are used to collect anonymous information on the pages visited (“Performance Cookies”). For example, we might use Performance Cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. These cookies remain on your device only until you close your browser after visiting our website. Some cookies remember choices you make to improve your experience (“Functionality Cookies”). These Functionality Cookies remain on your device for an extended period of time. When you revisit our Website we recognize Functionality Cookies and remember your preferences or can automatically log you on to the website. Personal information on our system may be associated with Functionality Cookies but the cookies themselves do not contain any of your personal information. Finally we may use “Behaviorally Targeting Advertising Cookies” which collect information about your browsing habits to make advertising relevant to you and your interests. Further general information about cookies and how they work is available at www.allaboutcookies.org. If we link or associate any information gathered through passive means with personal information, we treat the combined information as personal information under this policy. Otherwise, we use information collected by passive means in non-personally identifiable form only.
We may from time to time allow selected third parties to place cookies through the Website to provide us with better insights into the use of the Website or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our Website. Also, please be aware that third parties may set cookies on your hard drive or use other means of passively collecting information about your use of their services or content. We do not have access to, or control over, these third-party means of passive data collection.
We do not use technology that recognizes a “do-not-track” signal from your web browser.
We may offer various ways for you to provide personal information to us voluntarily on our Websites or our Services. For example, if you register to create an account we may collect your name, email or postal address, telephone number and user name and password along with other information you may choose to supply; if you subscribe to an email newsletter we may collect your email address If you make a purchase on our Website we may collect your name, billing and shipping addresses, payment information, telephone and email address. We also collect personal information when you request information about our services, request help or support, or otherwise communicate with us using contact forms or other methods for contacting us on our Websites or our Services. We may collect personal information such as name, e-mail address, city, state, country, other demographic information, interests and preferences in these manners.
We may receive information about you, including personal information, from third parties, and may combine this information with other information we maintain about you. If we do so, this policy governs any combined information that we maintain in personally identifiable format.
We use personal information to provide services and information that you request; to respond to your inquiries; to provide information about our products or Services to you; to provide customer service assistance; to enhance, improve, operate, and maintain our Websites, our Services, and our other systems and resources; to alert you to new features or enhancements to our services; to communicate with you about your transactions or potential transactions with us; to administer your account including processing payments; to prevent fraudulent use of our Websites and our Services; to tailor your user experience; to maintain a record of our dealings with you; to expand our business; to measure or understand the effectiveness of advertising and outreach; and for other administrative purposes. We may also use personal information you provide to contact you regarding our products, services, opportunities, and offers (including offers from third parties) that we believe you may find of interest. We allow you to opt-out from receiving marketing communications from us as described in the “Choice” section below.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
We are not in the business of selling personal information about our users to third parties. We may disclose information about our users, including personal information, to third-party service providers (e.g., data storage and processing providers), that assist us in our work. We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their work for us.
As described below in the “Personal Information Available to Third Parties” section, personal information that you post or transmit to publicly-accessible areas of the Website or our Services, or to third-party services (each, a “Submission”) may be available to third parties.
In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred to third parties as one of our business assets.
We may disclose your information to our affiliated companies. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our products or Services, to our affiliates and third parties.
Some features on our Websites may allow you to post or submit personal information that is made available to other users of our Websites and our Services, and to third-party services. If you post or submit information using these features, any personal information that you include with the post or submission will be made available to other users of our Websites and our Services, as well as to any users of third-party services to which the post or submission is directed. Additionally, we may use personal information that you have otherwise provided to us in connection with certain types of content, such as photographs and videos, that you post on the Website or provide to us for possible display on the Website. You include personal information in any posts or submissions using such features at your sole risk. We may allow you to select privacy options that limit access to some types of personal information that you post or submit using such features, but no security measures are impenetrable or perfect. Additionally, even in the event that information posted using such features may be removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information. We cannot warrant or guarantee that any personal information that you provide on and in connection with any such features will not be accessed, viewed, or used by unauthorized persons.
You can update, amend or delete your information at any time by clicking the Accounts link and logging into your account.
You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Website may be impaired and certain features may not function at all.
If you receive marketing or promotional communications from us, you may unsubscribe at any time by following the instructions contained within the message that we send. You may also opt-out from receiving marketing or promotional communications from us by sending us an email or by writing to us at the address given at the end of this policy. Even if you opt-out from marketing and promotional communications, you may still receive messages regarding any accounts you maintain with us, and regarding important updates to our Website or our Services.
California residents are permitted by California law to request information about the manner in which we share certain categories of information with others for their marketing purposes. Please email us at email@example.com to request this disclosure.
For your convenience, our Websites and our Services may contain links to other Web sites, products, or services that we do not own or operate. If you choose to visit or use any third-party products or services, please be aware that this policy will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with third parties.
Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.
Our Websites are hosted in the United States and are generally intended for United States visitors. If you visit from other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.
We use reasonable technical, physical and administrative security measures that are designed to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. If we receive instructions using your log-in information we will consider that you have authorized the instructions, so please keep this information secure. You transmit personal information to us at your own risk.
We may occasionally update this policy. When we do, we will also revise the “Effective Date” at the beginning of the policy. Your continued use of this Website after such changes will be subject to the then-current policy. If we make a change to this policy that would result in a material change with respect to our use or disclosure of personal information that we collected prior to the effective date of the change, we will use reasonable efforts to notify you of the change and to obtain your consent to the changed practices applicable to such previously-collected information. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose personal information.
Candace Nelson, LLC
Attention: Legal Department
10952 Santa Monica Boulevard
Los Angeles, California 90025